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Call Detail Reporting Software
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| OfficeServ & CTI Applications |
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| Samsung's CTI products enable you to add sophisticated
functionality to your phone system by utilizing a data link between the phone
equipment and a PC or LAN. This exciting technology increases the ease of
making, receiving and managing calls. A PC based operator console, provides a
graphical overview of the phone system traffic and simplifies incoming call
management, and a real time management and reporting package improves call
center efficiency. |
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