SVMi-20E

Integrated Voice Processing Platform for the OfficeServ 7200 system.

Specifically designed to integrate into Samsung's OfficeServ 7200, the SVMi-20E offers the features and functionality of Voicemail and Auto Attendant while focusing on immediate, personalized and unobstructed access to callers.

 

ACCESS MANAGER  
Blocked Personal Greeting
Busy Personal Greeting
Call Blocking
Call Forwarding
Day Primary or No-Answer
   Personal Greeting
Find Me
Follow Me (Off Premises Transfer)
Hold for Busy Station
Multiple Personal Greetings (9)
Night Intercept
Night Personal Greeting
Park and Overhead Page
Personal Customized Options
Retrieve Public Caller from Hold
Screened Rejected Personal Greeting
Stored Telephone Numbers
Weekly Availability Schedule
  
   
ADMINISTRATION FEATURES  
Activity Display
Administrator's Mailbox
Auto Delete Subscribers
Automatic Setup
Back Up and Restore
Default Operation
Password Security
Programming - On Site or Remote*
Subscriber Administration
Subscriber Database
System Reports
Voice Prompted Programming
Voice Studio
 
   
VOICEFORM QUESTIONNAIRE (Q&A)  
Multiple Response Destinations
Playback Header Prompt
Team Transcription
Unlimited Questions
VoiceForm
 
   
AUDIOTEX FEATURES  
Audiotex
Audiotex Librarian
Automatic Announcement Delete
Announcement Replay		  
   
FAX-ON-DEMAND-Requires VPMF-E  
Caller Selected Delivery
Compound or Multiple Document Delivery
Document Librarian
Voice Labels
 
   
AUTO ATTENDANT FEATURES  
Alphabetic Directory (Multiple)
Auto Attendant Routing
Automatic After Hours Answering
Announce Hold Position
Announce Hold Time
Camp On Support
Direct to Mailbox
Holidays and Special Events Scheduler
Incoming Call Overflow
Interruptible Voice Prompts
Maximum Greeting Length
Multiple Call Handling
Multiple Language Support
Operator Access
Single Digit Call Routing

  
SYSTEM FEATURES  

Caller ID Compatible
Expandable
Fax Detection and Transfer
Flexible Numbering Plan
Individually Defined 
   Mailboxes and Extensions
Keyset Display and Soft Key Support
MOH Supply
Multiple Mailbox Support
Operating Mode/Oriented Call
   Processing
Operating Mode Override
Proprietary Design
Recordable System Prompts
Schedule Table
Synchronized Clock
UCD First and Second Message Supply

*LAN connectivity and/or Optional Modem Daughter Card is required.

  
   
  VOICE MAIL FEATURES  
 

Answer Machine Emulation
Auto Forward
Auto Log In
Auto Message Play
Broadcast
Call Back
Call Forward to Voice Mail
Call Record
Call Back Request Messages
Conversation Record
Date and Time Stamp
Delivery Imperative
Direct Messaging / Quick Memo
Distribution Lists
Extended Prompting
External Number Notification
External Pager Notification
FaxMail (Requires VPMF-E)
Future Delivery
Group and Sort Messages
   Prior to Play
Individual Mailbox Greeting
Individual Mailbox Name
Individual Mailbox Password
Maximum Number of Messages
Message Address Verification
Message Alert Notification Schedule
Message Delivery Options
Message Fast Forward
Message Forward with Append
Message Length Controls
Message Retention Time
   by Subscriber
Message Options:

  • Counter
  • Delete
  • Retrieve
  • Delivery Options
  • Rewind
  • Fast Forward
  • Save
  • Forward with Append
  • Send
  • Pause
  • Scan
  • Play Order
  • Skip
  • Replay
  • Undelete
  • Reply
Message Waiting Light Indication
Multiple Subscriber Mailbox Login
Multiple Subscriber Mailboxes
Name Addressing
Net Mailbox (AMIS)
New / Old Selection
One Touch Access
Pager Notification Schedule
Personal Mailbox Administration
Private (Confidential) Messages
Quick Memo
Reminder
Reply Required
Retrieve Public Caller from Mailbox
Return Receipt (Certified Message)
Self Memo / Reminder
Self Memo / Reminder Categories
Speed Control
Subscriber Workload Manager
Until... Scheduling
Urgent Messages
Volume Control
 
     
  E-MAIL GATEWAY  
  Adjustable Message Retention
E-Message Delivery
E-Mail Notification
Multiple E-Mail Addresses